Guest Service Officer Cruise Ship

When you go on a cruise the first person you often see on embarkation day is the guest service associate or GSA.

Guest service officer cruise ship. South African Cruise Line worked for. Interview with a Cruise Ship Guest Services Coordinator. Good for singles not ideal if you are in couple or with kids because you will be far away from home more than 5 months good experience of traveling you can take the advantage to travel with the shore excursions.

This person is in charge of taking care of all Guest Services staff auditing all positions with the department and making sure that the rules and values of the company are respected at the customer services. Whilst being responsible for delivering exceptional customer service the main responsibilities of the role. Guest Services Officers goal is to provide guest satisfaction.

Maintains knowledge of all ships regular events and special functions by reviewing all available sources vessels Daily Program etc in order to provide guests with accurate information to answer questions and handle special. Carnival Cruise Lines Cruise ships worked on. Guest Service Officers-Large Cruise Ships Description.

The cruise ship brig is used as a last resort for the cruise line. We are currently seeking motivated energetic and flexible candidates to work onboard leading cruise liners like Royal Caribbean International and Celebrity Cruises. Actively listens and extends assistance in order to resolve all guest issues and concerns.

Guests will come to the reception or guest services desk with questions they might have about anything which they expect you to know the answer to or be able to direct them to someone who can answer their questions or solve their problem. Guest Services Associate Relations Officer. Guest Services Manager Cruise Ship - Competitive salary per month on board.

Apply to Service Coordinator Customer Service Representative Agent and more. The guest service officer will be responsible for Delivering the WOW while demonstrating exemplary problem resolution skills to our guests at all times. They must answer guest questions resolve passenger complaints and provide front desk services.